Terms and Conditions
Welcome to Peaceful Beads! These Terms and Conditions outline the rules and
regulations for the use of our services.
Business Information:
Peaceful Beads
Dubnov 30, Tel Aviv, Israel
Phone: 0533358690
Email: peacefulbeadsshop@gmail.com
Instagram: peaceful.beads
General Terms
● Ownership: By purchasing from us, you acknowledge that the handmade
jewelry is a unique piece crafted with care and attention to detail.
● Personal Use Only: Our jewelry is intended for personal use only and should
not be resold or distributed without permission.
● Limit of Liability (Product Liability): The liability of our company is strictly
limited to the repair, replacement, or refund of defective jewelry. We are not
responsible for any indirect, incidental, or consequential damages arising from
the use or inability to use the product.
Age Restrictions (18+)
By placing an order through our store, you represent and warrant that you are at least
18 years of age. If you are under the age of 18, you may only make purchases with the
active involvement and explicit consent of a parent or legal guardian.
Order Cancellation Policy
● Standard Orders: You may cancel your order within 24 hours of placement for
a full refund, provided the order has not yet been shipped.
● Personalized or Custom Items: Due to the nature of customized items, once
production has begun on a personalized or engraved piece, the order cannot be
canceled or modified.
● To request a cancellation, please email us immediately at
peacefulbeadsshop@gmail.com with your order number.
Product Delivery Policy
● Processing Time: Orders are fulfilled within 3-5 business days. Every Monday
is our designated shipping day.
● Local Orders (within Israel): Delivered via HFD. Options include a flat rate of 15
NIS for delivery to a pick-up point, or 35 NIS for delivery to your doorstep. You
can expect your order within 3-7 business days after it is shipped.
● International Orders: Delivered via Israel Post (tracked) at a flat rate of 40 NIS.
You can expect your order within 7-14 business days after it is shipped.
● Customs & Import Taxes: Buyers are responsible for any customs and import
taxes that may apply. We do not take responsibility for delays due to customs.
1-Year Warranty Policy & Return Policy for
Handmade Jewelry
Warranty Coverage
We offer a 1-year limited warranty on all handmade jewelry purchased from our store.
This warranty covers defects in material or workmanship under normal wear and tear
for a period of 12 months from the date of purchase.
What is Covered
● Defects in Craftsmanship: Broken or snapped earring posts, loose stones,
faulty clasps, faulty links, or general tears in the jewelry (e.g., a tear in a
bracelet chain or pendant). These will be repaired or replaced.
● Material Defects: Tarnishing or discoloration due to a manufacturing issue will
be repaired or replaced.
What is Not Covered
● Damage from Misuse: Improper handling, dropping, or accidents (e.g.,
bending, scratching, or chipping).
● Normal Wear and Tear: Natural wear due to daily use, such as slight tarnishing,
fading of finishes, or minor scratches.
● Loss or Theft: Jewelry that is lost, stolen, or misplaced.
● Changes in Appearance: Natural changes due to environmental exposure (e.g.,
tarnishing of silver or gold-plated items).
● Personalized Items: Any jewelry altered, engraved, or customized after
purchase is not eligible for return or warranty.
Repair After 1-Year Warranty
After the 1-year warranty period, we are still happy to assist with repairs. A 60 NIS
(approx. $17) repair fee will apply. This fee covers labor, materials, and return shipping.
Warranty Claim Process
1. Contact Us: Email us at peacefulbeadsshop@gmail.com with your proof of
purchase.
2. Inspection: Our team will inspect the jewelry. We may request photos.
3. Repair or Replacement: If defective, we will repair the item at no cost or offer a
Privacy Policy
At Peaceful Beads, we value your privacy and are committed to protecting your
personal data. This Privacy Policy explains how we collect, use, and safeguard your
information.
Business Information:
Peaceful Beads
Dubnov 30, Tel Aviv, Israel
Phone: 0533358690
Email: peacefulbeadsshop@gmail.com
1. Information We Collect
● Personal Details: When you place an order, we collect information such as your
name, billing/shipping address, email address, and phone number.
● Payment Information: We use secure third-party payment processors and do
not directly collect or store your credit card details.
● Communications: We collect data provided when you contact us regarding
orders or warranty claims.
2. How We Use Your Information
● To process and fulfill your orders, including delivery and payment processing.
● To communicate with you regarding order status and customer service
inquiries.
● To process warranty claims securely.
3. Data Sharing and Third Parties
We respect your privacy and will never sell, rent, or trade your personal information to
third parties without your consent. Your data may only be shared with trusted service
providers (such as shipping carriers) strictly to fulfill your order.
4. Data Security
We implement standard security measures to protect your personal information from
unauthorized access.
5. Your Rights
You have the right to request access to the personal data we hold about you and to
ask for it to be corrected or deleted.
If you have any questions or concerns about this Privacy Policy, please reach out to us